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Water3 min read

How to stop frozen and burst pipes this winter

When water freezes, it expands. That pressure can split a pipe — and when it thaws, water pours into walls, ceilings and floors. Most burst pipes happen in the coldest week of the year.

Technicians removing water from a flooded living room after a burst pipe

Before the cold hits

  • Disconnect garden hoses and shut off outside faucets from inside.
  • Insulate pipes in the basement, garage, attic and crawl spaces.
  • Seal drafts near pipes, like gaps around dryer vents and cable holes.
  • Find your main water shut-off valve and make sure it turns.

On very cold nights

  • Keep the heat at 55°F or higher, even if you're away.
  • Open kitchen and bathroom cabinet doors so warm air reaches the pipes.
  • Let faucets on outside walls drip slowly.

If a pipe is frozen

Low or no water from a faucet is the first sign. Keep the faucet open and warm the pipe slowly with a hair dryer or space heater kept at a safe distance. Never use an open flame.

If a pipe bursts

  • Shut off the main water valve right away.
  • Turn off power to the wet area if you can do it safely.
  • Take photos for your insurance.
  • Call us — we'll extract the water and dry the walls and floors before mold starts.

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